PAYMENT POLICY: We require a credit card number (VISA, MASTERCARD) when the order is placed.

SHIPPING AND CHARGES: Most orders are shipped within 2 to 4 weeks via Fed Ex. A $20 shipping charge applies and an additional $20 shipping charge for Overnight Express packages.

RETURNS: If you receive defective items PLEASE CONTACT US IMMEDIATELY for authorization. All returns are subject to a 10% restocking fee plus shipping unless there was an error on our part. All returns must be accompanied by copies of the original invoice, well packaged in a box, in original condition, fully insured, with shipping prepaid.

MINIMUM ORDER & REORDERS: We require a $1,000 minimum opening order and $250 minimum on reorders.

EXCLUSIVITY:  Exclusivity rights for the jewelry line will be set by placing a $1,000 opening order.

MULTIPLE CUSTOM PHOTO CHARMS: Customers providing us with their own images for custom charms will be required to place a minimum order of 100 identical charms and make payment in advance. Please expect delivery time to be approximately 6 to 8 weeks. No returns are accepted on custom photo charm orders.

POSTERS: As a courtesy to our customers, the posters and photographs that we use for display in our booth are now available to order by accessing the following URL: http://www.PerfectPosters.com/cgi-bin/guest4.pl?L498

COPYRIGHT NOTICE:  Pick Up Sticks Jewelry Co. LLC’s handmade jewelry is original and as such is copyrighted.  It is unlawful to copy, reproduce, or replicate these original designs in any way.  All content, trademarks, service marks, trade names, logos, images, artwork, designs, photographs, and graphic layout are property of Pick Up Sticks Jewelry Co. LLC. and any use is strictly prohibited.  You may not reproduce, save, download, upload, transmit, distribute, publish, display, modify, create derivative works from, or exploit in any way, in whole or in part, any of the contents of the website, catalog,  or the physical products. We take immediate legal action against any copyright infringements of any kind.